FAQ / Terms / Policies

 

 

HOW DO I RESERVE MY PARTY DATE?
WHERE CAN MY PARTY OR EVENT BE HELD AND WHEN WILL SHARON ARRIVE?
WHAT DO I NEED TO DO AS THE PARENT/CAREGIVER FOR A CHILDREN'S EVENT?
WHEN DO I NEED A FINAL HEAD COUNT?
ARE THERE TRAVEL FEES OR OTHER FEES OR SURCHARGES?
WHAT IF I NEED TO CANCEL OR POSTPONE MY PARTY?
WHAT IF  SHARON CHASE EVENTS HAS TO POSTPONE?
WHAT IS YOUR LIABILITY AND PRIVACY POLICY?
MORE ON ALLERGIC AND MEDICAL REACTIONS
I'D LIKE SOME INFORMATION ABOUT WHERE TO GET SOMETHING I SAW ON YOUR WEBSITE. CAN YOU EMAIL ME WITH THE INFORMATION? I'M THINNKING OF STARTING A BUSINESS SIMILAR TO SHARON CHASE EVENTS. CAN YOU GIVE ME SOME TIPS?

 

 

HOW DO I RESERVE MY PARTY DATE?

Please go to "Step 1" at the top of our homepage and we will call you or email you back to discuss the details. Then you can move to "Step 2" to pay your deposit. You may also contact us by email or phone at 781-710-1118.

 

A non-refundable deposit will be required to hold your party date. Deposit amounts vary depending on scope and customization of your event. You can easily pay your deposit on our website. We accept Paypal, Visa, American Express, and Mastercard. This deposit will go towards the cost of your party which will be paid in full beofore or on the day of your party (checks made out to "Sharon Chase Events").

WHERE CAN MY PARTY OR EVENT BE HELD AND WHEN WILL SHARON CHASE EVENTS AND/OR HER STAFF ARRIVE?

All Parties can be held in your own home, at or at your special event location. We can recommend various rental venues. Please ask for more information. You will be responsible for communicating with the venue, unless otherwise arranged.

 

We will arrive approximately 1.5-3.5 hours before chidren's parties to set up and we will stay for about an hour or less to clean up after the party. PLEASE REMEMBER TO SPEAK WITH YOUR VENUE ABOUT THIS.

Sharon Chase herself attends most events, however, some of our events may be fully attended and run by our wonderful staff.

WHAT DO I NEED TO DO AS THE PARENT/CAREGIVER FOR CHILDREN'S EVENTS?

You will provide us with photographs or descriptions of the event space, or we can include a home visit. We do not remove trash or disposable boxes after events.


All decor (large or hanging items) are contingent upon the setup and layout of the home or event space.

PLEASE LET US KNOW what size and shape your tables and chairs are so that we can bring the right table linens. If you are renting tables, 6 or 8 foot banquet rectangular tables are ideal (we can also arrange rental for you- ask us). Folding adult OR child's chairs work perfectly.

Parents are responsible for children at ALL times and must be present in the event room. We are there to provide entertainment and decor but children are not to be left unattended.

 

If you have siblings or other children that participate in the party in any way, an additional child fee will apply and will be added to your bill at the end of the party. 

WHEN DO I NEED A FINAL HEAD COUNT?

5-7 days before the event for children's parties. However, some custom item counts are required well in advance. The final bill is based on the advance head count. You are still responsible for payment for all guests in the head count even if they do not show up to the event. If there are unexpected guests or siblings we will do our BEST to accommodate but may not be able to. The added per child cost will then be added to the final bill. 

 

ARE THERE TRAVEL FEES OR OTHER FEES OR SURCHARGES?

We charge an event designer's flat fee depending on size and scope of the event (usually from around $500 for a small birthday party to $2500+ for a larger wedding), as well as 20% of total budget. We charge $1 per mile over 20 miles. 

Travel fees apply outside a 20 mile radius of Cohasset, Massachusetts based on Google maps. The fee is $1.00 per mile over that, each way. 

Our event minimum for decor and catering is $1,200. All deposits and payments, both initial and incremental, are NON-REFUNDABLE. 

If you are doing your own cake there will be a cake cutting/serving fee, and if you are doing your own chocolate fountain or other food yourself, their may be a serving or cleanup fee.

You will be responsible for all parking fees associated with the event.

We charge for additional staff needed for setup, during the event, and breakdown.

 

WHAT IF I NEED TO CANCEL OR POSTPONE MY EVENT?

We will try to work with you to reschedule your event to another day that works for both of us. Deposits and payments are non-refundable, but SOMETIMES they can be applied towards another future date. Often our vendors such as tent companies and others, require non-refundable deposits from us. Sometimes, but not always, they are able to hold those deposits as credits for future dates. We always hope to accomodate clients when it comes to emergencies. Weekends are often booked far in advance but we will do our best.

 

WHAT IF SHARON CHASE EVENTS HAS TO POSTPONE?


We will do everything in our power to make your event happen on your scheduled day. However, there may be unforeseen circumstances such as very bad weather or illness which may require the postponement of your event.
We will do our best to accommodate your schedule and arrange another event date for you. Weekends are often booked far in advance but we will do our best. If no date can be agreed upon, you will forfit any and all deposits and payments.

 

WHAT IS YOUR LIABILITY AND PRIVACY POLICY?

Customer agrees to hold and keep harmless Sharon Chase, Sharon Chase Events, and Princess Sharon Events, its agents and employees from any and all property damages and/or bodily injury damage caused by the customer’s guests, or other persons attending party. Customer agrees to not hold Sharon Chsae, Sharon Chase Events, Princess Sharon Events, it's agents and employees responsible for inclement weather or other acts of God that may cause the cancellation of the party. Should something of this nature cause the cancellation of the party, Sharon Chase Events/Princess Sharon Events shall apply any remaining monies due to another party date and location that is mutually agreeable to both parties. In the event of damage or loss of Sharon Chase Events'/Princess Sharon Events' inventory and or damage or loss at the party’s location, the financial responsibility lies entirely with the client. You, as the Client, also assume all liability and responsibility for allergic reactions or any other medical reaction or illness stemming from the event food, wearing of costumes, makeup or any activity taken place before, during or after the party. By placing your deposit, customer agrees to allow Sharon Chase Events/Princess Sharon Events and it's employees and contracted help to photograph all of the event decor, room, setup, guests, and also to use photos of the client and the clients's child(ren), who may be under 18 years of age in any advertising, website, newsletters, and all types of media.  If you would NOT like faces to be included in the photographs, please arrange this with us ahead of time.

 

MORE ON ALLERGIC AND MEDICAL REACTIONS

It will be your responsibility to check with your guests for any food allergies and to inform us of any concerns BEFORE the event (3-5 days ahead). If a guest should have severe allergies that we are unable to accommodate then either you or the child’s parent should provide alternate refreshments for that child. Our events are NOT guaranteed to be totally nut free or free of any other foods that your guests might be allergic to, such as dairy, wheat, nuts ect. We do NOT use any nuts in our food as ingredients, but we cannot guarantee that there are no traces of nuts used in cooking equipment or in the facilities where our food is prepared.


 

I'D LIKE SOME INFORMATION ABOUT WHERE TO GET SOMETHING I SAW ON YORU WEBSITE. CAN YOU EMAIL ME WITH THE INFORMATION? I'M THINNKING OF STARTING A BUSINESS SIMILAR TO SHARON CHASE EVENTS. CAN YOU GIVE ME SOME TIPS?


I receive lots of requests for information about our event elements or starting a similar business. I love talking about my business and all of the things I've learned. It's one of my favorite things to talk about with others who are interested in starting similar businesses! I provide phone consultations specifically for this purpose. My rate is $125/hour, and within that time, I answer your burning questions about my processes, my parties, my strategies, my ideas, my vendors, etc. Please contact me at sharonchaseevents@gmail.com to schedule a consultation.

 

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